Privacy Policy

Last updated: May 12, 2025

Your privacy is important to us. This Privacy Policy explains how TermKeep (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website https://termkeep.com and related services.

1. Information We Collect

  • Account information: When you register, we collect your name, email address, and a hashed password.
  • Payment data: If you subscribe to a paid plan, we collect billing information (processed securely by Stripe). We do not store full credit card numbers on our servers.
  • Usage data: Pages you visit, actions you take (creating projects, adding terms), and performance metrics.
  • Cookies and tracking: We use cookies and Google Analytics to improve your experience and understand site usage.

2. How We Use Your Information

  • To provide and maintain our service (user accounts, project data, glossary entries).
  • To process payments and manage subscriptions.
  • To communicate updates, support inquiries, and marketing (only if you opt in).
  • To analyze usage patterns and improve features and performance.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

  • Service providers: Stripe (billing), Google Analytics (analytics), and hosting providers, all under strict confidentiality.
  • Legal obligations: If required by law or court order.

4. Data Retention

We retain your account and project data as long as your account is active. If you delete your account, we purge your data within 30 days.

5. Security

We implement industry-standard security measures (SSL/TLS, encrypted passwords, restricted database access) to protect your data. However, no system is 100% secure; use strong, unique passwords and enable two-factor authentication where available.

6. Children’s Privacy

TermKeep is not intended for children under 13. We do not knowingly collect personal information from minors.

7. Changes to This Policy

We may update this Privacy Policy. We will post the new version with a revision date at the top. Continued use after changes implies acceptance.

8. Contact Us

If you have questions or concerns about this policy, please contact us at [email protected].